The Way Undercover Filming Uncovered a £28m Holiday Ownership Scam

Authorities have called it as one of the largest scams of its nature in the Britain.

In all 14 defendants have been sentenced for their involvement in a multi-million pound scheme to cheat in excess of 3,500 vacation property holders.

The targets were eager to get out of age-old timeshare contracts and went looking for help.

Most were aged between 60 and 80. Over 500 of them surrendered in excess of £10,000, and one transferred in excess of £80,000.

Those targeted were exposed to aggressive presentations extending for six hours. They were out of money, owning worthless fake "points" and remained trapped in high-priced vacation property deals they often use.

The Firm Central to the Deception

The firm at the heart of the scheme was Sell My Timeshare (SMT). They took clients' cash to support the proprietors' luxurious standard of living of private schools, millionaire mansions and personal aircraft.

The man at the head of the company, the company director, was handed a seven and a half year jail time in January for conspiracy to defraud.

In the latest development, his wife Nicola was one of the final three to learn their fate.

She received a 24-month suspended jail sentence at Southwark Crown Court after confessing to illegal fund handling.

This has been a long time coming and represents a major victory for the individuals who testified, the police and prosecutors.

How the Probe Was Initiated

The first knowledge of the firm was in the summer of 2016. The role involved in the research department of a news organization, making investigative shows.

A colleague mentioned that his mum had inherited the ownership of a vacation unit in Spain and, after long-term use, had started seeking to exit the agreement.

It's worth mentioning how common vacation properties had evolved with British holidaymakers in the 1980s and 1990s.

Timeshares enabled people to occupy the same accommodation annually, or trade their vacation periods with other owners who had properties in different locations. Roughly 600,000 holiday enthusiasts seized that option.

The early surge was paired with a lot of stories about unscrupulous sellers deceptively promoting properties. They appeared frequently on public interest shows.

The typical vacation property deal locked buyers for decades.

At that time, those owners who had used their assigned property in the sunshine for decades were ageing, and a significant number were hoping to end their association to their timeshares.

Some had health issues and found it difficult to access their units. Others just felt they'd got all they wanted from them. And some had died, in many cases passing on their loved ones to take over the contracts - including their annual payments and upkeep costs.

The Covert Probe Unfolds

And that's where the friend's mum had been placed. She searched the web for solutions and discovered the company, a firm whose online presence assured to release her from her contract.

But, having submitted funds and arranged an appointment with them, her relatives became suspicious.

Additional investigation uncovered numerous individuals claiming they had handed over cash and achieved no result in return. In fact, they had lost money. A lot of it.

The reporting group commenced probing what was going on. It soon emerged that there were some shady characters operating in the holiday ownership market.

An attorney had numerous client reports waiting to sue SMT.

We spoke to individuals who had dealt with the organization and they each reported similar experiences. They assumed the company would purchase their timeshare off them but when they participated in a session (for which they submitted funds initially) they were informed there was no market for their property.

In place of that, they were pushed - in fact pressured - to commit further cash purchasing "the firm's incentive scheme", linked to the organization's holding firm, the overarching entity.

What exactly these were was not exactly clear. They appeared to be a type of exchange medium, offering discount travel and amenities and consumer discounts.

And they were seemingly "exchangeable with fellow investors, at a future date.

Committing funds up front now would lead to an long-term benefit that would cover the company's charges and allow the timeshare holder in profit, released finally from their burdensome agreement.

An unbelievable offer? Indeed, it was.

A 'Bait-and-Switch Scam'

Assuming these reports were correct, this was a major deception.

It's what is called a "deceptive marketing."

Someone - here the company - "baits" the client by marketing a specific service only to then claim it is unavailable, pushing the individual to an alternative, lesser offering.

This is against the law. Possessing all the accounts we had assembled, we argued to discreetly video one of the organization's sessions.

This takes commitment, energy, and clear arguments for why this is the exclusive approach to gather the data needed to prove wrongdoing.

Once authorized, our compact group organized a meeting with one of the organization's staff in the English town.

Posing as a ordinary individual aiming to get his mum released from her timeshare contract|holiday ownership agreement

Christy Scott
Christy Scott

A tech enthusiast and writer passionate about emerging technologies and their impact on daily life.